Facts, Answers, and Questions

How can we book your services?

Booking is easy, please contact us via our online form. Please mention as many details about your day or event. We will contact you within 24-48 hours. Once all details are agreed upon, we will send a contract over to you electronically for you to sign. All future payments will be invoiced from our accounting system. To book with us, a non-refundable retainer and signed contract are required to secure services.

Do you shoot weddings?

MTI Photography’s business was founded on weddings. At this time, we will consider shooting a wedding under a fixed rate of $3,000 + tax for an 8 hour day. We will consider shorter timelines if needed.

Who photographs/videos my event?

Andrew, the owner photographs corporate and commercial events, including boudoir. Matt, is our senior videographer and editor.

When do I receive my USB drive of digital files (photos)?

This service is discontinued, we no longer offer USB’s. (ZIP LINK AVAILABLE)

When do I receive my USB drive of digital files (video)?

This service is discontinued, we no longer offer USB’s. (GOOGLE DRIVE LINK ONLY)

How can I order prints?

Prints can be ordered directly online. We have teamed up with a special photo lab to deliver quality prints to you. Please like us on Facebook for coupons and deals on print orders.

Do you require a contract and retainer?

For all work, large and small, we require a signed contract and a retainer fee. The fee typically is 20% of the total project scope and in non-refundable.

How much are albums, and how much if I wanted to add an extra spread (2 pages)?

This service is discontinued, we no longer offer Album production..

Can I get the original RAW photo files?

No, Unfortunately, we like to control the quality of your photos. Without proper knowledge on how to open, edit and use RAW files, this can have a negative effect on the photos we take. Also, the files are very large, sometimes 60mbs in size. Due to the limitations for many to open and edit, we do not offer RAW files for sale to the general public.

Can I get the original RAW video files?

Yes, we like to control the quality of the video files, and they are unprocessed. We highly recommend that you let us edit the files for your use. We can provide copies of the raw footage if necessary. We have a redundant server and backup system to keep your files safe. We do not plan on going anywhere, but if the business were to shut down, your files would still remain with us and you can still contact us to get anything you need.

Do you shoot engagement photos?

We can still accommodate engagement photo sessions, our fixed rates for a session is $500 plus tax. This includes travel time, shoot and editing. This is for up to a 90 min session.

How many years have we've been doing photography?

Our team has taken over hundreds of weddings, events and bat/bar mitzvahs combined over the past 25 years. We have the equipment, knowledge and expertise to deliver repeated quality results, time and again.

What does the assistant do? Is he/she a photographer?

The assistant typically will not take any photos unless asked to by the primary photographer.  Duties of the assistant include, setup, tear down, assistant in lighting, modeling assistance, and prep. Assistants will also dub as a photo booth attendant to make sure everything is running smoothly.

How far do you travel far for commercial or events?

We travel internationally and all over the USA, but typically we shoot most of our work in the mid-atlantic areas. For most corporate work, we will require mileage, tolls, rental car, and hotel/airfare fees to be covered. Travel fees are based on the current government mileage rate, and hourly rate.  We will travel to any destination, travel fees may apply.  

Do you offer payment plans or financing?

We do not offer financing or payment plans. If the project or scope of work is sectionalized, we can provide separate terms for payments dependent on the project size.

How much does an extra hour of photography/videography cost?

Most of our projects are outlined with a pre-determined amount of hourly rate. If we require additional time for edits or on-shoot locations, rates will vary.

Am I required to sign a model release?

We do not require a separate model releases but when signing our contract you do agree to us using them for our purposes on the web, social media and advertising purposes.

Does my photo gallery ever expire?

No, we will always keep your gallery up.  If the link that we originally provided doesn't work, please contact us for a new link.

You stopped shooting weddings, is my wedding photos safe?

Yes, we take our data very seriously here at MTI Photography.  We have a Network Attached Storage server which is set up with redundancy.  If a hard drive was to fail, we can quickly replace it and all data will be recovered.  We also use the cloud to back up all high resolution JPEGs and mail a USB drive of all images to you.

Can I choose what photos go into the flush mount albums?

Albums are discontinued.

Do you have a studio where we can meet and see samples of your work?

No, we would love to meet you in person at your place of work or over a call.

Why can't you use music artists on my videos?  

MTI Photography is selling Videography Service, we cannot publish or sell anything containing copyrighted material such as music tracks. We do have ways of paying or licensing music for this purpose, but it generally will add cost to the end user.  We use only royalty free music.

A venue has a requirement for insurance, does your company have that?

Yes, we are insured. We have a certificate of liability insurance on file. We ask that you request a copy if you need one.  Our coverage is $1,000,000 for each occurrence.

What happens if your equipment fails during our wedding, are we not getting photos anymore?

No, in the very rare instance that my equipment fails, We have a back up camera body available.  Batteries, memory cards and other accessories are always ready to be replaced at a moments notice.  We also have multiple lenses just in case one fails.

Can I separate the time I booked for you across my event day?

No, all hours are continuous coverage. Before booking any package, we will discuss the timeline and see how much time you may need. 

I lost my (digital files) USB drive, can I order another one?

Yes, if it’s part of your original contact, you can purchase a USB drive for $500 plus tax. ZIP LINK requests are free of charge.

How long will my video and/or photo gallery stay online?

Videos are no longer hosted on Vimeo, but we can offer direct downloads for your use. Photo galleries will remain active.

What are digital RAW photo files?

Digital files are minimally processed RAW files from the camera. The processing includes, checking white balance, correcting for under/over exposed images, correct color aberrations and check uniformity with the image and reduce any visible noise possibly because of higher ISO settings. Additional Photoshop alterations are not included in the processing of the RAW images. This includes, black and whites, removal of parts of an image, or special effects. Those processes are done for a nominal fee. We include larger resolution files on our USBs.

Rev - 10/20/22

Below are just some questions couples have asked in the past, if you can't find your answer here, please contact us at mtiphotographyllc@gmail.com.